Frequently Asked Questions

Who is ABF?

ABF is an international wholesaler of bearings and electric motors. We are located in Roosendaal, the Netherlands.

ABF has one of the most extensive stocks in bearings, electric motors and related parts, worldwide. Currently, we stock over 6.000.000 bearings and electric motors from renowned brands and high quality alternatives.

As an ISO-certified company we continuously offer our customers the best service possible.

Our friendly team is available the entire day to assist our customers worldwide with their requests for bearings or electric motors. At ABF, we can help you in English, French, Spanish, Dutch, German, Turkish, Arabic or Polish.

Learn more about ABF

Why do I need to create an account?

We want to know who we are working with. Therefore, we ask all our customers to create an account for our online stores. After your account is confirmed you will have access to all available prices and functionalities in our bearings store and electric motors store.

If you don’t have an ABF account yet, you can register online. Are you already an ABF customer? Then you can request a password with your registered email address.

Is my product really on stock?

Yes, if our online stores say the product is on stock, you can be sure that our warehouse in the Netherlands carries it. If on stock, then the product can be shipped the same working day until 17.59 (CET).

Our online stores let you know in advance when a product should be available in the warehouse.  If the item is not on stock, please feel free to send us your query by clicking <request quote> in our bearings store or electric motors store. Sometimes we can source it via one of our approved suppliers.

My product is not on stock. Can you help me?

If the product you are looking for is not on stock, we still might be able to help you. Please send us your query by clicking <request quote> in our bearings store or electric motors store. Your Account Manager will try to source it via one of our approved suppliers.

Where can I find your prices?

Both our bearings store and electric motors store show net prices for most of our products.

To access our online stores, you need to create an account. If you don’t have an ABF account yet, then  register online. Already an ABF customer? Then  request a password with your registered email address.

The item’s price is not displayed in our bearings store or electric motors store. Send your query to us by clicking <request quote>. Our goal to mail you an accurate price within 15 minutes (during business hours).

I can’t find the price of an item

Can’t find the price of an item in our bearings store or electric motors store? Request a quote by clicking <request quote>. Our goal is to mail you an accurate price within 15 minutes (during business hours).

What are my shipping options?

Our products are shipped daily with UPS, DPD, TNT, Schenker or our courier service.

Our carriers offer both standard as well as express deliveries. Both the available shipping options and related costs (based on the weight and delivery address) are displayed during checkout in our bearings store or electric motors store.

At ABF, you choose which shipping option suits you best.

Learn more about our shipping options

I need a product today

No problem. At ABF, we offer a courier service during and outside business hours. Always contact our Sales Team by phone: +31(0)165 722 010. Your Account Manager will assist you in getting your order delivered ASAP.

I need my order delivered tomorrow.

No problem. We offer guaranteed next-day deliveries with UPS Express and TNT Express.

These express options are available depending on the weight and delivery address. You’ll find all our available shipping options during online checkout in our  bearings store or electric motors store.

No express service available? Do you have a query concerning our express options?  Then please contact our Sales Team by phone: +31(0)165 722 010. Your Account Manager will assist you in getting your order delivered tomorrow.

How do I choose a different delivery day?

Sure, you can ship your order on a different day. During online checkout in our bearings store or electric motors store, you choose the desired shipment date. Please note that the delivery date depends on the chosen transport option.

How can I pay? Which payment options do you offer?

Our approved business-to-business customer can buy on credit in our bearings store or electric motors store. Your credit limit is based on an external credit check carried out by our Finance Department.

It is always possible to pay with iDEAL, PayPal, MasterCard or Visa. All these payment options are free of charge.

Can I buy on credit?

Our approved business-to-business customer can buy on credit in our bearings store or electric motors store. Your credit limit is based on an external credit check carried out by our Finance Department.

If you want to buy on credit, please contact our Sales Team by calling: +31(0)165 722 010. Your Account Manager will help you apply for credit.

Pay via PayPal, MasterCard or Visa to avoid any delays in ordering. All these payment options are free of charge.

I have 2 shipments to the same address. Do I pay double the amount in transport costs?

No, we try to consolidate all orders before 17.59 (CET) to the same delivery address.

This saves you money and your warehouse time.  Your multiple orders received during the entire business day are consolidated. Should there be a surcharge for additional orders, this will be displayed during online checkout in our bearings store or electric motors store.

How do I send my order to a different address? Or directly to my customer?

We can send your order to any address worldwide. Just choose a different delivery address during online checkout in our bearings store or electric motors store.  The cost of shipping depends on which address you have filled in.

I do not want ABF’s design and company details on my package (when delivering directly to my customer)?

We can ship your order without any obvious signs that ABF is the supplier. Just select <neutral package> during online checkout in our bearings store or electric motors store. The packing note and the box will not display ABF’s (packaging) design or other company details.

Can I add my own packing note to the order?

We can add your own packing note to your order. Please contact our Sales Team for assistance: +31 (0)165 722 010. Your Account Manager can help you add your own packing note to the order.

This service is in addition to our ‘neutral package option in which your order comes without ABF’s (packaging) design or company details.

When is ABF open?

We are open from Monday to Friday from 8.30 to 17.59 (CET).  For urgent deliveries outside business hours, please contact our 24/7 emergency service at +31(0) 165 722 030.

We are closed on these Dutch public holidays: